European Social Services Conference 2026: Bridging Boundaries: International Perspectives on Social Services

Conference Webinar Programme

 

For each edition of the European Social Services Conference, ESN works collaboratively with a selection of our public and private partners to host policy-related webinars related to the theme of each year's Conference for delegates and anyone interested in the topic. Below, you will find the on-demand streams for webinars organised at our most recent editions which you can watch in your own time.

European Social Services Conference 2025

How can you apply real-world insights and proven strategies to successfully implement technology in long-term care and improve outcomes? In this joint webinar, EY and ESN explored innovative solutions, success factors, and lessons learned from across Europe that are driving tech-enabled transformation in long-term care.

European Social Services Conference 2024

How can social services organisations use their data better to improve access to services? Social services have access to a wealth of information and data.

In this joint webinar, EY and ESN explored how to turn the data into meaningful insights that can improve citizen outcomes.

How can child and family services organisations effectively adapt to the increasingly intricate needs of vulnerable families?

In this webinar, Deloitte and ESN explored some of the key characteristics of leading child and families services organizations – including a strong capability around leading and managing change and driving evidence-based, iterative transformation aligned to outcomes.

European Social Services Conference 2023

What does a good delivery approach look like? What is the architecture of an effective approach?

In our online discussion, ESN and Deloitte brought together experts who are leading the way in service delivery, to explore the concepts of co-production, expertise-by-experience, whole-of-person approaches, and community partnerships applied in the United Kingdom, Australia, Canada and Europe.

Modern technology can be a powerful tool in gathering key data and improving service delivery but requires usability in order to ensure thorough system adoption and intended outcomes.

This webinar, organised in partnership with Binti, as part of the follow-up to the 2023 European Social Services Conference, discussed how human-centred design can be a part of the development of digital tools to support children's welfare services.

How can technology assist people with multiple disadvantages into participation in the labour market? Ensuring the social inclusion of the most vulnerable people in our societies is one of the underlying objectives of building a more social Europe.

This webinar, organised with Deloitte, explored some of the issues involved.

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