The European Social Services Awards brings people from across Europe together to celebrate achievements in social services and the passion and dedication of those who work in the delivery of social services to make a difference for the most vulnerable in our societies. Join us in November 2025 in the vibrant city of Madrid for the next edition of the European Social Services Awards (ESSA).
WE WOULD LIKE TO THANK THE FOLLOWING ORGANISATIONS FOR THEIR SUPPORT WITH ESSA 2025
INSTITUTIONAL PARTNER
Madrid City Council is the legislative body of the city of Madrid (Spain). With over 3 million residents and more than 10 million visitors each year, Madrid blends tradition and innovation, boasting a strong economy, diverse job opportunities, high-quality public services, and a rich cultural scene with world-class museums, theaters, and international festivals.
PRIVATE PARTNERS
EY helps to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Microsoft supports public health and social service organizations to better serve constituents and communities using innovative technologies to deliver secure and trustworthy services. Helping organizations protect vulnerable populations, enhance social and human services and improve the health of the public.
Edenred designs and delivers innovative solutions to assist public authorities in the implementation of their social policies. Edenred provides public entities with efficient means of distributing social benefits, respecting policy’s objectives and beneficiaries’ needs. These solutions are based on a wide range of technological options, from chip cards to biometrics tools and fully digital programmes.
Clariane is the leading European community in social, health and hospital assistance and care for people in vulnerable situations, thanks to the work of its 67,000 professionals, present in more than 700 locations in 6 European countries. Clariane's objective in Spain is to develop quality services focused on vulnerable people and their families, to integrate a corporate culture under the umbrella of a company with purpose, to consolidate our team of professionals and to contribute to the environment through sustainable projects in order to leave a positive footprint for future generations.
They work to support people with mental health problems, intellectual disabilities or brain damage, manage residence and day care for elderly people, are dedicated to the protection of children and families, and aim to improve the situation of homeless people and attend social emergencies.
ASISPA is a non-profit organization in Spain with over 45 years of dedication to social well-being, focusing on supporting vulnerable individuals and promoting dignity, autonomy, and inclusion. Since 1979, it has provided a wide range of personalized social and healthcare services, including telecare, home care, assisted living, loneliness prevention, and community engagement. With a strong emphasis on person-centered care, ASISPA also leads initiatives in volunteerism, training, and innovative therapies. Its collaborative work with local communities and authorities underscores its mission to foster meaningful social transformation and build a more inclusive society.
With over 30 years of experience, Serveo is a leading provider of efficient, sustainable, and cross-cutting services that drive the growth of its clients and create a positive impact on society. We operate across key sectors such as healthcare, government, infrastructure, industry, and corporate. Backed by a workforce of more than 45,000 employees, Serveo has a presence throughout Spain and in Chile, enabling the delivery of complex, high-impact projects.
Santander MAPFRE Hipoteca Inversa E.F.C., S.A. is a company owned in 50% by Santander Seguros y Reaseguros, Empresa Aseguradora, S.A. and 50% by MAPFRE, S.A. that was created with the aim of offering Seniors clients an alternative to complete their income.
The product is distributed exclusively by the Santander and MAPFRE networks and will have a specialised manager who will guide the client at all times during the contract.
Essence SmartCare Spain is part of Essence Group. They develop innovative advanced telecare and telemedicine solutions for senior care service providers, and are a leading manufacturer of PERS (Reactive Telecare Systems) solutions that facilitate independent living for seniors.
Care@Home™ Family offers personalised care for seniors with advanced telecare technology that allows family members and professional caregivers to stay up-to-date on the patient's situation through real-time monitoring. This flexible solution allows for easy customization of monitoring parameters and the establishment of rules to detect risk situations.
Deloitte brings innovative yet practical solutions to navigate this vastly complex market to protect and provide better outcomes for communities around the world, through programmes to assist with social welfare, unemployment, or family care, in addition to physical and mental health.
Founded in 1994, UCALSA evolved from a family business dating back to 1887 in Tarancón, specializing in food and distribution. Now operating in over 28 countries, it provides services in healthcare, food, logistics, and supplies. In 2004, UCALSA Servicios Sociosanitarios was created to support the elderly and vulnerable individuals, pioneering home meal delivery for healthier, sustainable nutrition. The company has demonstrated resilience during crises like COVID-19 and the Filomena snowstorm, serving a 300% increase in clients. With personalized care, advanced technology, and a highly trained team, UCALSA has worked with over 100 public administrations and received multiple awards for excellence in socio-healthcare services. Looking ahead, it remains committed to meeting diverse client needs.
EULEN Sociosanitarios, part of the EULEN Group, specializes in providing social, healthcare, and educational services to both public administrations and private clients. With 35 years of experience, their services reach more than 79,000 users through home help, telecare, healthcare services, residential centers, day centers, centers for women victims of gender-based violence, nursery schools, services for people with intellectual disabilities, centers for individuals with severe mental illness, and more.
EULEN Sociosanitarios is a benchmark in the educational, social, and healthcare sectors, thanks to continuous innovation and leadership within its ecosystem. Its engine of growth is people, whose commitment drives its ability to evolve and adapt to change.
Atende, a subsidiary of Clece, is a leading social services provider in Spain with over 25 years of experience and a team of more than 17,000 professionals. Serving over 100,000 people nationwide, Atende focuses on delivering high-quality, personalized care through a sustainable, people-centered approach. Known for its ethical standards and innovation, the company is committed to continuous improvement and prioritizes quality over cost, even opting out of public tenders that compromise service standards. Its local presence, including in rural areas, helps create jobs and ensures access to essential services across the country.
Atenzia is a trusted leader in remote psychosocial support and emergency management, delivering innovative, human-centered social and healthcare services to public administrations. With over 30 years of experience and a multidisciplinary team of 900 professionals, Atenzia supports vulnerable populations through a predictive, preventive, and holistic care model. Their services are tailored to older adults and individuals with dependency needs, offering continuous monitoring and rapid emergency response; to people with chronic or mental illness, providing comprehensive psychosocial support and resilience-building interventions; and to victims of violence, ensuring access to legal, psychological, and emotional assistance across multiple communication channels. Serving over 460,000 individuals, Atenzia combines advanced technology with compassionate care to enhance well-being, promote independence, and foster safer, more supportive communities. More info here.
Founded in the UK in 1957, Tunstall is a global leader in care and health technology solutions, operating in 18 countries and supporting millions worldwide. With a mission to enable more efficient, data-driven community health and care models, Tunstall has been a key provider in Spain since 1994. Serving 320,000 users—24% of the country's telecare population—it works with over 1,000 public authorities through public-private partnerships. Tunstall’s services in Spain are known for their proactive, personalized care, cutting-edge home technology, and strong human-centered approach.
DomusVi is the leading company in the social and healthcare sector in Spain, specializing in the care and attention of elderly and dependent individuals. Its mission is to improve people's well-being in an active social environment, offering personalized and innovative solutions that adapt to each level of dependency and needs, thanks to its pioneering continuum of care model.
With more than 30 years of experience, DomusVi offers more than 24,000 places in 209 nursing homes, day care, disability care, as well as services for home care (home help and telecare services) and home healthcare.
DomusVi is distinguished by its Person-Centered Care (PCC) model, based on a proprietary methodology that seeks to deeply understand each individual in order to provide personalized care. This approach promotes the active participation of seniors in making decisions about their lives, respecting their individual wishes, needs, and preferences.
Inetum is a European leader in digital services. Inetum's team of 27,000 consultants and specialists strives every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim to contribute to the performance and innovation of its customers, as well as to the common good.
With the aim of transforming social services, Inetum develops innovative proposals that include new information systems in Social Services (HSU) interoperable with health systems, citizen service channel projects such as citizen portals and chatbots, and projects aimed at the elderly, participating in advanced telecare and telemedicine projects. In addition, Inetum works on projects to tackle unwanted loneliness using Artificial Intelligence, and we also implement systems to automate social benefits and aid management processes, speeding up their processing. These solutions improve the efficiency and quality of the services offered to the community, guaranteeing more effective and personalised attention to the people who need it most. In our consultancy projects, we help our clients to improve and transform social services in the 21st century.